Most, if not all, of RH's houses use pre-framed walls which are then assembled on site. Granted, I would much rather have the walls framed on site for exact measurements but then, one can't have everything one wants. While I completely understand the positives from utilizing this method, there are, as with any business decision, accompanying negatives. Lumber will get damaged and is to some degree expected; however, it also depends on the crew and how they choose to repair or replace the defective areas and how keen of an eye your PM has. My husband and I walked through the house, which despite my griping, looks amazing! There is a TON of 2x4s in there and I don't expect every one to be perfectly placed and perfectly nailed ... BUT I do notice the ones that aren't. I don't think our PM has gone through the entire house to inspect it yet (although one wall was marked via spray paint where the studs were completely missed). We still have a little over a week until the pre-drywall walkthough so I'll give him time to inspect on his own. That being said, with the trusty camera in hand, I documented our concerns. Some were minor like poorly nailed areas, ripped barriers, studs with chunks missing, chipped door frame, etc. Others were a little more serious such as approximately 4 inches of water in the hole for the basement support post, the ~ 1/4 inch of standing water that the stairs are sitting in and soaking up, broken walls, and gaps in the exterior walls and gaps around the windows.
